I was recently contacted by a facilitator at one of our manufacturing clients that is rolling out our Connecting with Respect process across their organization. Her question was interesting. Evidently, there were certain managers (and more senior employees) who were of the opinion that they should not be expected to respect others unless their respect had been “earned.” Could we possibly give her and her co-facilitators some ideas on how to constructively discuss this notion?
If we talk to ourselves in a way that creates a clear and emotionally compelling picture of the behaviors we want to reinforce, it literally creates pathways in our brains to facilitate movement toward those behaviors. When used for this purpose, we call this "self-talk", "affirmative reminders", or "affirmations".
In order to understand the potential respect has for unleashing the best in an organization, we first have to recognize what it does at the individual level. There are all sorts of behaviors, many that vary from culture to culture and even from person to person, that may trigger the emotional feeling of respect in the recipient.
In a workforce that increasingly reflects the demographic differences within the population, getting people from dissimilar age, gender and ethnic backgrounds to work together collaboratively can be a real challenge. Fortunately, the fields of psychology and organizational development can provide insight.
In the following video, Paul Meshanko discusses why respect is so important for the success of an organization. He goes on to discuss the neurology of human interaction and how it applies to the dynamics of a workplace culture.
In the following video of a presentation to the Ardagh Group, Paul Meshanko discusses a case study of a well known airline and how they utilized the power of culture to guide their success. Paul goes on to share tips for how to leverage culture as well as the 3 core values that guide every successful organization.
The trend toward increased diversity in the American workforce isn’t good or bad, it’s just the way it is and the way it will be in the future. What will allow organizations to engage their diverse workforces and thrive amidst this demographic shift is simple. RESPECT.
Being able and willing to look back at childhood challenges through the eyes of an adult has been a tremendous vehicle for my own personal growth over the past 10 years. In no area has this been truer than the subject of self-esteem. Building healthy self-esteem takes time, but can be done by consistently following a few guidelines.
As aggressive behavior is studied more frequently, especially relating to bullying, the focus has tended to be on the long-term effect on mental health.
By now, you’ve undoubtedly heard about Starbucks’ Chairman and CEO Howard Schultz wanting to start a discussion about race in America. He started by holding forums over the past three months in which more than 2,000 Starbucks partners (their term for employees) discussed racial issues in Oakland, Los Angeles, St. Louis, New York and Chicago.