Here at Legacy Business Cultures we often receive inquiries from managers requesting sensitivity training for their employees. Typically, there has been an ‘incident’ – someone has called someone else a derogatory name or otherwise been disrespectful toward other employees. In some cases, this leads to an EEOC investigation and required intervention.
You know the feeling. Your supervisor tasks you with finding a suitable training curriculum to solve your organization’s respect (or lack thereof) issues. Maybe there is someone in your organization who could use a little sensitivity training.
Imagine a work environment where all communications and interactions were conducted in a civil and respectful manner. Co-workers and customers would be treated respectfully on a consistent basis. There would be no place for harassment, discrimination, bullying, workplace violence, unethical actions, or other disrespectful and potentially illegal behaviors.
Instead of this idealized picture, studies and polls […]
*This article first appeared on the Politics of the Workplace website.
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