At Legacy Business Cultures, we believe that nothing beats a classroom as the most effective environment for our training. However, we also utilize online courses as supplemental or introductory resources for our training. Scenario based learning is one technique that can be utilized for online training that allows learners to practice the knowledge they receive throughout our curriculum. Here is one example of how it can be used to help learners practice one of the "12 Rules of Respect".
There has been a lot of discussion lately about the “unretired” – seniors who are returning to the workforce in droves for economic or personal reasons. I call this formidable group “Gen U™” because they represent an astounding number of people who have a completely different mindset from that of prior retired generations. Thankfully, smart companies are beginning to embrace their value, wisdom and experience.
There are many times when writing a note of thanks is important. There is a certain feeling of warmth one gets from writing them. You should send a thank-you note when you are given a gift, sent flowers, asked to lunch or dinner, invited for a weekend, asked to a concert or performance or when someone does something nice or helpful in a business or social situation such as an introduction or letter of reference.
One similarity between the employers of choice I feature in Road to Respect is that they all empower employees to speak up, to raise issues, to talk about problems and ask for help. Speaking up is a cultural norm that promotes organizational success. Unfortunately, the cultural norm of speaking up is the exception rather than the rule.
Organizations often come to Legacy Business Cultures looking for programs that will help them to reach their greatest potential. One reason they are currently falling short is that they lack a clear vision of the path that will lead them there. Our Increasing Human Effectiveness program is dedicated towards helping organizations and individuals within each organization take that first step and discover a path through a process of aligning their values with their goals in order to determine what changes are required to succeed. The following quotes are written to inspire those who are looking for a bit of motivation as well as followup ideas to help increase effectiveness at work and in life.
Many of us focus on what we need to do to be successful, rather than who we need to be to be successful. Who we need to be speaks directly to our values, as well as our level of self-awareness about our behaviours and whether or not we are willing to take responsibility for those behaviours. Getting curious about the nature of our thoughts is the point of departure on the journey to self-awareness. It is the first step on the path to personal responsibility and empowerment.
According to a fascinating post about Narrative Empathy on the Psychology Today blog, "empathy" is a relatively new term to modern western cultures. Empathy in the workplace has been historically looked down as too much of an ultra soft skill. But in the last twenty or so years with the rise of emotional intelligence, empathy has been slowly making its way into the workplace. And that’s a good thing. When people can empathize with someone else in the workplace by emotionally putting themselves in others place in order to understand their perspective, it leads to higher levels of respect. The following are a series of articles posted over the past several years from the Respectful Workplace blog that discuss some of the ways that empathy can be incorporated into the workplace and beyond in order to create a more engaged and respectful culture.
There are many reasons why it's crucial that organizations focus on helping to foster an environment that promotes healthy self-esteem among employees. Here are some valuable ideas from our Increasing Human Effectiveness workshop about how to achieve this.
There's no easy way to break the news when employees must be let go. Just make sure you’re not alienating everyone who’s still on board. Here is advice for companies when terminating an employee.
Whether implied or assumed, there is one "super value" that needs to be embraced for respect to take root within all levels of an organization. That super value is integrity. This element is so essential that without it none of our other actions associated with respect will be viewed as authentic. As powerful as personal integrity is for enabling individual engagement, systemic integrity can become a strategic asset. It helps lead to a platform of trust and predictability that encourages an entire organization to engage.