An interview with Michele Walsh, PT about being respectful of and communicating well with people with disabilities. The following candid answers will reveal a glimpse into the day in the life of the disabled.
If we are lucky, it is going to happen to every one of us…. Aging! Not only will we age in calendar years but our bodies and minds will age in physical years despite our best efforts. Along with these changes come the way people react to us. They will begin to treat us differently… [...]
Respectful communication in the workplace is very much influenced by how the generations have encountered personal life experiences. Older employees are well accustomed to communication that consisted of sit down, face-to-face type communication with lots of eye-contact, always looking for and reading non-verbal cues (body language), and empathic listening. However, this style of communication may be a struggle for younger management teams due to their dependence on technology based interactions. So how do we overcome this generational communication gap and find ways to overcome the differences in communication styles?