According to a fascinating post about Narrative Empathy on the Psychology Today blog, “empathy” is a relatively new term to modern western cultures. Empathy in the workplace has been historically looked down as too much of an ultra soft skill. But in the last twenty or so years with the rise of emotional intelligence, empathy has been slowly making its way into the workplace. And that’s a good thing. When people can empathize with someone else in the workplace by emotionally putting themselves in another’s place in order to understand their perspective, it leads to higher levels of respect. The following are a series of articles posted over the past several years from the Respectful Workplace blog that discuss some of the ways that empathy can be incorporated into the workplace and beyond in order to create a more engaged and respectful culture.
by Paul Meshanko
Every day brings a myriad of opportunities to increase our awareness, wisdom and, ultimately, effectiveness. The problem is that most of us walk right past these opportunities because of a little glitch in our mental “software.”