IHE was a great place to start in developing a higher level of engagement, but the leadership of CFCU wanted to create a clearly defined respectful workplace. Gorczyca and Zmecek attended the Legacy Business Cultures public workshop Respect: The Source of Our Strength. During this program participants create a document titled “The Code of Cooperation.” This code drives respectful behavior in the workplace and is created by members of a given workgroup. The leaders of CFCU understood for lasting cultural impact they would need to create a code with their own employees.
The management group was asked to facilitate the code exercise and come up with statements that felt define a respectful workplace. CFCU then took the Code of Cooperation exercise and instituted the code as the key focus of the annual all employee day. Zmecek says, “The code gave every employee a voice.” From the development of the code at the employee day, Gorczyca took the lists and found twelve (12) common themes that CFCU employees identified as drivers for respect.
Once the official Code of Cooperation was complete, all employees signed it showing their commitment to treating each other with respect in the workplace. The twelve themes would lead to a level of impact that is still felt today. A survey was created based on the themes and all employees participate monthly to navigate ongoing change. Each month Zmecek dedicates a blog to one of the themes and as a result she says “levels of communication continue to increase.”