According to Director of Respect for People Central Greg Martz “though we had a diverse, inclusive work environment, our other core values had more structure, systemized improvement programs, and dedicated resources — Respect for People was trailing in its formal approach.” In 2009 DuPont’s senior leadership decided to do something about it.
The effort started by surveying over 13,000 of DuPont’s 58,000 employees in 69 “discovery” locations. The results of this enormous undertaking showed that almost 90 percent of those surveyed believed that DuPont was a respectful place to work. That would be a satisfactory mark for many organizations but in terms of a core value within DuPont, 90 percent leaves room for improvement. They knew they needed training, audit capabilities, metrics and communications processes.