“We need to continue to change to be successful,” was the realization reached by Hank Kelm, general manager of Hyson Products, Brecksville, Ohio. Hyson Products is a business of Barnes Group, Inc. (B:NYSE). The company was struggling with change, not only with their product mix, but also their place in the global market, and even technology on the plant floor. Hyson is known worldwide for providing force generation solutions to its customers, and recognized the need to expand outside the traditional tool and die markets, both in its customer base and product offerings.
Realizing the stress that comes with organizational growth, Hyson began using Legacy Business Cultures processes, including Increasing Human Effectiveness (IHE) and Connecting with Respect curriculum. In 2006, the company partnered with Legacy Business Cultures’ Glen Whipple. Glen was hired initially to facilitate a series of workplace development workshops. Almost five years later, Hyson, like the rest of the country, was in the midst of another major change – the recession. Recognizing how key the people side of the business was during this downturn, Hyson enlisted Glen to work with the leadership team in multiple capacities from training to coaching.