My favorite part of Daniel Goleman’s Emotional Intelligence, is Appendix B that outlines the “Hallmarks of an Emotional Mind.” If you’ve had a reaction and wonder if your emotions have “hijacked” you, look to see if your reactions fit this list: 1. A quick but sloppy response: an accurate perception is sacrificed for speed. Speed [...]
Earlier this year Paul was interviewed for a story in Inside Business magazine about how to respectfully lay off employees. His latest article as a featured expert on respectful layoffs appeared in the business section of the Cleveland Plain Dealer on Sunday, June 21, 2009.
I'm not a brain scientist, but I've been thinking about mirror neurons after seeing a wonderful video on them. These specialized brain cells help us relate to our surroundings and other people. Mirror cells build empathy and connection. They are activated every time we see or hear.
One of the Rules of Respect that we promote during our respectful workplace program is ‘to value the many different sources of knowledge that exist’. While we present this as a guideline to consider during the program, I’ve also found it equally useful in my own life. Recently I was chatting with a close friend [...]
Earlier this week the New York Times reported on a new program that teaches empathy to middle school students as a way to prevent violence and bullying. Imagine the possibilities if everyone practiced just a little more empathy in their lives and at work. Gossip Girls and Boys Get Lessons in Empathy By Winnie Hu [...]