Whether based on skin color, gender, accent, perceived education level or economic status, we all have mental models that we form and apply to different groups of people. Although easy and automatic, unconscious bias can be overcome by cultivating a mindset of curiosity.
Every decision that we make and every interaction we are a part of are influenced by factors both within and outside of our scope of awareness. The following are six suggestions to identify and minimize the factors that may lead us to make faulty assumptions and reach inaccurate conclusions, so we can significantly improve the quality of both individual and group decisions.
Two successful companies arrived at two critical decision points. Only one recognized that they were at such a point. Only one of their companies is still in business.
Last week, I found myself in a place I’d been before but that is not familiar: jury duty. I’d received jury duty summonses twice while living in Washington, DC. Both times I found myself giving up a day to sit in a jury waiting room, never to be picked for a case. This time was [...]