TRAINING PROGRAM

Healthcare Unconscious & Implicit Bias Training

Unconscious bias impacts staff morale, patient satisfaction, and how we make important decisions everyday

Our unconscious bias training helps physicians, nurses, and other healthcare staff understand, recognize, and manage implicit bias. It also helps them detect and manage problematic cognitive biases that they may project towards patients or colleagues. Ultimately, this course aims to reduce turnover, improve morale, and increase patient satisfaction.

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Healthcare Unconscious Implicit Bias Training Program

Learning Objectives

  • Recognize how implicit biases triggered by race, gender, age, or ability can lead to patient exclusion and disengagement

  • Explore bias as a core human thought tendency and how they can impact the decisions we make about patients or colleagues

  • Identify the different types of cognitive bias that compromise decision making at individual and group levels

  • Learn and practice techniques for recognizing and interrupting both implicit and cognitive bias patterns

  • Discuss the nature of and how the brain uses implicit bias (bias about personal characteristics) to protect itself

  • Develop a group plan of action for promoting inclusive policies and behaviors

We offer our training program in a variety of learning formats to meet the needs of your organization

We have trained over 500,000 people on 5 continents in 30 different languages since 1997.

25%

According to a report by McKinsey, companies in the top quartile for gender diversity on executive teams are

more likely to have above-average profitability

Employees sitting around a table during an in-person respect and sensitivity training workshop

In-Person

Facilitator lead workshops at our training location or yours.

Webinar

Live, interactive facilitator-lead training programs from your home or office.

E-learning

Interactive e-learning courses, provided to individual participants or your entire organization.

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Leadership Coaching

One-on-one, small or large group, helping you and your colleagues become better leaders.

Serving all countries

No matter where you are, we can bring our training programs to you in-person or virtually.

Unconscious bias training designed to increase patient satisfaction and improve staff morale

In order for a healthcare facility to run smoothly, patients need to feel that they can trust their care providers; and in order for doctors and nurses to develop trust with their patients, they need to be able to care for them unconditionally. To do this effectively, they need to be able to recognize how aspects like race, gender, social status, upbringing or perceived background can influence the decisions they make every day.   Not only do we help your leaders and staff explore the often hidden impact of unconscious bias on their attitudes, behaviors, and actions –  we also  equip them with the insights, tools, and strategies they need to deal with the challenge. This results in meaningful progress toward creating more inclusive, engaged, and innovative work culture that benefits patients and staff.

A safe learning environment opens the doors to growth

Having biases isn’t about your character. It doesn’t make you racist, sexist, homophobic, or any other kind of “-ist.” It just makes you a human being. By creating a learning environment that is emotionally safe, we make it easy and compelling for your team members to let their guard down and explore the many ways our brains play favorites …and the damage this can do. They then learn easy to apply techniques for spotting, discussing and minimizing the negative impact of biases in your organization going forward.

Highest rated, most experienced trainers in the industry

All of our expert instructors, curriculum designers, and speakers have real-world experience and average over 25 years of professional practice in their fields.

Train-The-Trainer

Our proven Train-the-Trainer process allows you to deliver our leading-edge programs in 25+ languages by either our team or yours.

Neuroscience-based training that makes an impact

Every one of our training programs is designed around the most current research from the fields of neuroscience, psychology, organizational effectiveness…and even anthropology.

Scalable training for 10 – 1,000,000+ employees

We train groups of all sizes and tailor our programs to fit the needs of your employees and leaders.

1-on-1 Coaching

Tailored coaching designed to get executives and key contributors back in action quickly
Learn more about organizational leadership coaching

TESTIMONIALS

Thank you! We all have biases, and they can be managed in a healthy and productive way. I think this course should be rolled out to our entire company.

Unconscious bias, CivicPlus

Are you ready to learn more about how to uncover, understand and manage unconscious bias in your organization?

Experience the Blindsided workshop first-hand by attending on of our upcoming public workshops.

For a complete list of upcoming workshops, visit our Events Calendar.

Or call us at 888-892-0300 to schedule a consultation.

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The Connecting With Respect program has been used by leaders and HR professionals in the world’s most recognized organizations to help create enduring cultures of respect and civility. Much more impactful than traditional sensitivity training, our science-based curriculum provides your people with both the “why” and the “how” for co-creating a work environment that everyone is proud to be a part of.

Inclusion & Belonging

Our diversity and inclusion training modules combine the absolute latest and best practices identified from the fields of organizational development, motivation theory and neuroscience. Facilitated either live or virtually by our expert instructors, you won’t find a more innovative, engaging, or impactful program series anywhere!

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We give your leaders and employees the knowledge and tools they need to create a workplace environment that is legally compliant, psychologically safe, and respectful of all of the differences that we bring to work with us each day.