Building Emotional Intelligence to Improve Productivity & Relationships
Curriculum Outline and Learning Objectives
1. Introducing Emotional Intelligence (EQ)
- Course outline and expectations
- History of EQ
- What are the 5 EQ competencies and why do they matter?
- Introduction to the Learning Journal
2. The Journey Starts with Self-awareness
- Review myLegacy (or other) 360 feedback results (optional)
- EQ Self-assessment
- Map out behavior/performance improvement opportunities
- Discuss and map out core personal values
- Explore why integrity is the “super value” over all others
3. Attitudes – The Science of Self-Motivation
- Learn why attitudes are the best predictor of long-term success
- Discuss the role that words and language play in shaping attitudes and behaviors
- Explore why the brain biologically struggles with change
- Discuss how the perception of control impacts readiness to change
- Explore neuro-plasticity and practice using self-talk to “rewire” your brain for increased effectiveness
4. Mastering Habits & Behavior Change (Not included in 4-hour session)
- Further explore the science of neuro-plasticity
- Learn how to use affirmative reminders to reinforce behavior change
- Download and practice using the myLegacy mobile app (INCLUDED) for staying on track with goals and behavior change efforts
5. Goal Setting and Action Planning (Not included in 4-hour session)
- Learning to set mission & values-based goals
- Create action plans with contingency back-ups for when things get off track
- Discuss the importance of personal goals & work-life balance
- Learn how to leverage the help and encouragement of others to make sure that the most important goals get done
6. Building Healthy Self and Team Esteem (Not included in 4-hour session)
- Define healthy self (& group) esteem and explore how it impacts effectiveness, confidence and well-being
- Take personal self-esteem survey
- Create action plans for promoting healthier personal and team esteem
- Learn how to facilitate the creation of a Code of Cooperation with your own team members
7. Creating a Foundation of Respect and Inclusion
- Explore the difference between respect and tolerance
- Discuss how respect and inclusion positively affect the human brain and why they are critical for optimal team performance
- Discuss how disrespect and exclusion are toxic to the human brain and damage both individual and team productivity
- Learn a listening/interaction technique for increasing your capacity for empathy and building a “bridge of respect” to peers and subordinates in a matter of minutes
8. Wrap up
- Share best practices and lessons learned