Have you given much thought to the notion of behavioural accountability in your workplace? One thing I discovered when I conducted my interviews with Employers of Choice for Road to Respect was a commonality with respect to an expectation of behavioural accountability. It starts with a proactive approach, which focuses on ensuring that everyone understands [...]
Like most of us, I assumed that the ability to be innovative was somewhat innate, like creativity. If we’re left brain we’re creative and innovative, if we’re right brain we’re not. It seems I was wrong, affirming that old expression about assumptions and how they make a ‘you know what’ of you and me. Jeff [...]
I read and thoroughly enjoyed Paul Meshanko's new book, The Respect Effect. It is an accessible, engaging and thoughtful book about a subject I remain passionately interested in. Here’s what I found most interesting and compelling.
Last night I had dinner with a friend who had just started a week long summer holiday. When I asked how she had spent her first vacation day, she told me she had been working. I, of course, reminded her that a holiday was by definition supposed to be a break from work. Yes, yes, [...]
On April 26th I spoke at the BC Human Resources convention in Vancouver. During my presentation I talked about the fact that in spite of my overwhelming interest in supporting my clients to be proactive and preventative, the main focus of my work is “fixing” relationships that have gone off the rails, relationships that have become unhealthy and often toxic for the individuals involved.
As I frequently tell my audiences, one of the most encouraging findings with respect to workplace bullying is the evidence that establishes the effectiveness of coaching in shifting the behaviour of individuals who routinely engage in disrespectful, power based behaviours. The exception, I point out, would be that a small percentage of individuals, 1% within [...]
In Road to Respect, I talk about the fact that it is not the absence of disrespect in and of itself that creates superior business results. Rather it is the releasing of individual potential that a respectful workplace fosters that produces that outcome. Respectful, relationship based cultures create an environment where people feel connected, where they want to contribute to their full potential and are empowered to do so.
At a recent networking event I was standing near a couple of younger women who were deep in a conversation about challenges they were facing at work. After introducing ourselves I learned that they both work in large organizations, each in a position of power. One woman was talking about a staff member who seemed [...]
One of my most popular presentations is entitled Speak Up Speak Out: Personal Power and Respect at Work. As the title suggests, the goal of the workshop is to inspire, empower and educate people to speak up when they have concerns and conflicts at work, particularly when faced with power based behaviors like harassment and [...]
I was talking to a client recently about a local HR conference she had attended. When I asked her for her thoughts she said that the main theme that emerged for her was a variation of how we are all going to have to work harder, smarter, better and faster if we want to be [...]