Yesterday I spent a good deal of my day struggling with an article for my monthly client e-newsletter. I had what I thought was a good idea. However, as sometimes happens, the more I wrote, the less I wrote, and the less I progressed. By about 4 pm I was feeling quite frustrated and discouraged. [...]
I was watching CNN briefly this morning and saw a feature about the latest trend in campaign politics. It seems that the way to win votes these days is by catching your opponent doing or saying something potentially damaging or embarrassing, and then using the video as the basis for your own campaign ad. Kind [...]
I wrote this en route, flying home after delivering Speak Up: Speak Out – Personal Power and Respect in the Workplace, one of most popular presentations I developed after publishing Road to Respect last year. Speak Up: Speak out is intended to empower employees to speak up about disrespect at work. I make the case [...]
You may be familiar with the 2005 Honda decision, where an employee that was suffering from chronic fatigue syndrome was fired for insubordination due to his refusal to submit to a medical assessment from the company specialist. What distinguishes this decision from many others was the amount of the damages award - $500,00 in punitive [...]
Power and its relationship to workplace culture is something I explore in detail in my upcoming book, Road to Respect: Path to Profit. Employers have traditionally had most of the power in the workplace, but that traditional power balance may be shifting more quickly than many of us realize.
Those of you that read this blog regularly may recall my July 2009 post, which focused on online retailer Zappos, whose bottom line sales grew from “almost nothing” in 1999 to over $1 billion in 2008. CEO Tony Hsieh is very clear about what has contributed to Zappos spectacular success - it’s their values based culture. [...]
Chapter 2 of my book Road to Respect is entitled “Do You Know Where Your Culture Is?” I have no doubt that knowing the answer to that question is critical for success in business today. Workplace culture is the personality of an organization. It is the answer you get when you ask an employee, “So what’s it like to work around here?”
“The glass ceiling will go away when women help other women break through that ceiling.” Indra Nooyi CEO, PepsiCo. Ltd I came across the quote above recently, and it got me thinking about the factors that contribute to success - specifically the relationship between support and success. While many of us might agree with the [...]
In November 2008, my book Road to Respect: Path to Profit was in the final design stages. I had chosen five Employers of Choice to illustrate the main theme of the book – that a strategically built values-based culture with respect as a core value was simply a business imperative for success in today’s marketplace.
I didn’t grow up celebrating Christmas. It was “their” holiday. It wasn’t until I met my late husband that I experienced the “magic” of Christmas; the amazing smell of a living tree, the fun of decorating, the comfort of lights on dark winter evenings, the eggnog, the gingerbread and of course, the chocolate. I was [...]