Successfully navigating an uncertain future is a matter of better managing the things that remain in our control, even when the environment around us is in flux. Here are six great ways to start.

The process of writing a Code of Cooperation has become central to the training we offer to our clients. It is important that everyone participate and contribute their ideas to the process — the theory being that people will support what that they create, specifically in organizations.

I get asked this question a lot when I do one-on-one sensitivity training sessions. These situations typically arise when a very valuable or very senior person (or both) engages in some kind of problematic behavior (e.g., inappropriate or unprofessional comments, bullying behavior, harassment). The employer wants to keep said employee but try to rehabilitate him or her.

Bumps in the road are called "conflicts," and they occur whenever we have a disagreement, are faced with difficult decisions, or have to make tough choices where we don’t all agree on the priorities for the business. Conflict is not always easy, but it is inevitable, and it can be a source of energy, innovation, [...]

There’s an old saying that people support what they help create. The caveat is that we also oftentimes resist what is thrust upon us by someone else (especially if their intentions are unclear). After five straight days of work with two different clients this past week, I’m as committed as ever to the belief that employees and managers must together both define and own their work culture.