How our assumptions about other people can shape workplace relationships, and why curiosity is essential to building a culture of respect. A passage in Amor Towles’ award-winning novel, A Gentleman in Moscow, recently made me think about the sometimes nuanced nature of respect. After a acquaintence asks for the opportunity to make a new [...]
As organizations rapidly adopt artificial intelligence to automate tasks and increase efficiency, the human element of work becomes more critical than ever. While AI excels at processing data and streamlining workflows, it cannot replicate trust, empathy, or psychological safety. To maintain strong, resilient cultures, leaders must intentionally balance digital efficiency with genuine, human-centered interactions. [...]
Quoting that famous cartoon philosopher, Pogo, “We have met the enemy…and he is us.” When it comes to workplace culture, there has been a marked increase in rudeness and incivility over the past two decades. Blame it on a number of factors. Our increasingly polarized political climate, the pandemic and resulting years of social isolation, the digital blindness created by our social media platforms, and stress from overwork have all converged with other forces to create work environments that can be uncivil at best and, at worst, downright toxic.
